Hotlines and help centers
General advice
| Category | Name | Languages | Location | Availability | Contact information |
|---|---|---|---|---|---|
| General | 'Foreigner Consultation Corner' (Ibaraki International Association) | English Chinese Portuguese Thai Tagalog Korean |
Mito, Ibaraki | Mon-Fri 9:00-12:00 13:00-16:00 Free Lawyer available by appointment |
029-244-3811 Website |
| General | Tsukuba City Office Foreigner Consultation | English Thai Chinese Korean Japanese |
Various locations in Tsukuba, Ibaraki | Tue, Thurs 10:00-16:45 |
029-857-1870 |
| General | Mito International Center | English | Mito, Ibaraki | Tue-Sun 9:00-21:00 |
029-221-1800 |
| General | Tōkyō English Life Line | English | Tōkyō | Every day 9:00-23:00 |
03-3968-4099 Website  |
| General | TELL Life Line | Tagalog Chinese |
Tōkyō | Tue 9:00-12:30 18:30-22:00 |
03-3968-4071 Website |
| General | Tōkyō Japan Hotline | English | Tōkyō | Mon-Fri 10:00-18:00 |
03-3586-0110 |
Immigration
| Category | Name | Languages | Location | Availability | Contact information |
|---|---|---|---|---|---|
| Immigration | Tōkyō Immigration Info Center | English | Tōkyō | Mon-Fri 9:30-12:00 13:00-16:30 |
03-3213-8523 Website |
| Immigration | Foreign Resident General Information Center | English Spanish Portuguese Chinese Thai |
Tōkyō | Mon-Fri 9:30-16:30 |
03-5796-7112 Website |
Medical advice
| Category | Name | Languages | Location | Availability | Contact information |
|---|---|---|---|---|---|
| Health | AMDA Tōkyō Medical Info and Referral Service | English Thai Chinese Korean Spanish Portuguese Tagalog |
Tōkyō | Mon-Fri 9:00-17:00 |
|
| Health | Tōkyō Medical Info Service | English | Tōkyō | Mon-Fri 9:00-20:00 |
03-5285-8181 Website |
| Health | Tōkyō Metropolitan Health & Medical Information Center | English, Chinese, French, Korean, Spanish | Tōkyō | Mon-Fri 9:30-12:00 13:00-16:00 |
03-5320-7744 |
| Health | Emergency Interpretation Service | Various languages | Tōkyō | Mon-Fri 17:00-20:00 Sat-Sun 9:00-20:00 |
03-5285-8185 |
| Alcohol | Alcoholics Anonymous Hotline | English | Tōkyō | Mon-Fri 10:00-18:00 |
03-3971-1471 Website |
| Drugs | Substance Abuse | Japanese | Tōkyō | 03-3953-2495 | |
| Drugs | Drugs Hotline | Japanese | Ibaraki | Mon-Fri 9:00-17:00 |
029-301-2288 029 201 7979 |
| Drugs | Ibaraki Health Center | Japanese | Various locations in Ibaraki | Office hours | 029-301-3388 |
| Eating disorders | Overeaters Anonymous | English | Tōkyō | 03-5605-9425 | |
| AIDS | Aids Hotline | English | Tōkyō | 24-hour | 012-046-1995 |
| AIDS | TELL HIV/AIDS Line | English | Tōkyō | 03-5774-0992 Website |
|
| AIDS | Place Tōkyō | English | Tōkyō | Sun 13:00-17:00 |
03-3361-8909 Website |
| AIDS | HIV Hotline | English | Tōkyō | Sat 12:00-15:00 |
03-5259-9256 |
| AIDS | Criatevos HIV/AIDS Hotline | Portuguese Spanish English |
Tōkyō | Thurs 13:00-17:00 |
03-3369-7110 |
| Tuberculosis | Foreign Residents' Tuberculosis Telephone Consultation | English Korean Chinese |
Tōkyō | Tue 10:15-12:00, 13:15-15:00 |
03-3292-1218-9 Website |
| Mental Health | IMHPJ (International Mental Health Professionals Japan), | - | - | - | Website |
| Mental Health | Ibaraki Heart Line | Japanese | Ibaraki | Mon-Fri 9:00-16:00 |
029-244-0556 |
| Counseling | Japan Helpline | English | Tōkyō | 24-hour | 012-046-1997 Website team@jhelp.com |
| Counseling | TELL Community Counseling Service | English Spanish |
Tōkyō | By appointment | 03-3498-0231 Website |
| Counseling | K-M Counseling Ltd Dr. Jim McRae, Ph. D. |
English | Tōkyō | Office hours | 03-3983-0582 |
| Counseling | International Social Service | Tagalog | Tōkyō | Mon-Fri 9:00-17:00 |
03-3760-3471 Website |
| Counseling | International Family Service | English | Tōkyō | Mon-Fri 12:00-19:00 |
03-3312-9515 |
| Counseling | Ibaraki Life Line | Japanese | Ibaraki | 24-hour | 029-855-1000 |
Children
| Category | Name | Languages | Location | Availability | Contact information |
|---|---|---|---|---|---|
| Parenting | Education, parenting Hotline | Japanese | Ibaraki | Mon-Fri 9:00-24:00 Answering Machine after hours |
029-225-7850 |
| Education | Children's Education Consultations (Ibaraki Education and Training Center) | Japanese | Tomobe, Ibaraki | Office hours (telephone or interview style) |
029-678-2121 |
| Youth | Youth Hotline (both parents and youth OK) |
Japanese | Ibaraki | Mon-Fri 8:30-17:15 Answering Machine after hours |
029-301-0900 |
| Youth | Ibaraki Prefectural Police Youth Support Center | Japanese | Mito, Ibaraki | Office hours (telephone or interview style) |
029-301-0900 |
| Children | Household and child Consultation center | Japanese | Various locations in Ibaraki | Office hours (telephone, visit or interview style) |
029-301-3247 |
| Children | Kid's Hotline (Kids only) |
Japanese | Ibaraki | Mon-Fri 9:00-24:00 Answering Machine after hours |
029-221-8181 |
| Children's Mental Health | Mental Health Center | Japanese | Ibaraki | Office hours | 029-243-2870 |
| Human Rights | Children's Human Rights Hotline | Japanese | Ibaraki | Mon-Fri 8:30-17:00 |
029-231-5500 |
Women's advice
| Category | Name | Languages | Location | Availability | Contact information |
|---|---|---|---|---|---|
| Domestic Violence | Women's Consultation Center | Japanese | Mito, Ibaraki | Office hours | 029-221-4166 |
| Support | CCW; Consultant for Foreign Nationality Women | English Korean Tagalog Thai Spanish Portuguese |
Yokohama | 10:00-18:00 | 045-914-7008 Website |
| Support | Kapatiran (Filipino support service) | Tagalog English |
Tōkyō | Mon-Fri 10:00-16:00 |
03-3432-3055 Website |
| Pregnancy | PAG-ASA | English Tagalog |
Tōkyō | 24-hours | 0120-428-277 |
| Shelter | SAALAA (Women's Shelter) | English | Yokohama | Mon-Fri 10:00-17:00 |
045-901-3527 |
| Shelter | Cosmos House | English | Chiba | Mon-Fri 8:00-19:00) |
043-853-5105 |
| Shelter | HELP Asian Women's Shelter | English Tagalog Thai |
Tōkyō | Mon-Fri 10:00-17:00 |
03-3368-8855 |
| Rape | Rape Crisis Center Tōkyō | Japanese | Tōkyō | Wed 19:00-22:00 Sat: 15:00-18:00 |
03-3207-3692 |
| Sexual Assault | Yuki No Denwa (Counseling for victims of Sexual Crime) |
Japanese | Ibaraki | Mon-Fri 8:30-17:15 |
0120-556-942 |
| Sexual Assault | Railway molesting consultation center | Japanese | Ibaraki | Mon-Fri 8:30-17:15 |
029-221-2714 |
| Human Rights | Women's Human Rights Hotline | Japanese | Ibaraki | 029-231-5639 Website |
Legal advice
| Category | Name | Languages | Location | Availability | Contact information |
|---|---|---|---|---|---|
| Lawyer | Ministry of Justice Legal Affairs/Human Rights Counseling Center for Foreigners | English Chinese German |
Tōkyō | Tues, Thurs 13:30-15:00 | 03-3214-6231 ext. 2422 Website |
| Lawyer | Japan Legal Aid Society (Bar Association Legal Consultation Center) |
Japanese | Mito, Ibaraki | Office hours | 029-221-3501 |
| Lawyer | Tsuchiura Branch of Prefecture Bar Association | Japanese | Tsuchiura, Ibaraki | Office hours | 029-821-0122 Website |
| Lawyer | Shimotsuma Branch of Prefecture Bar Association | Japanese | Shimotsuma, Ibaraki | Office hours | 029-644-2661 Website |
| Lawyer | Hitachi (Bar Association Legal Consultation Center) | Japanese | Hitachi, Ibaraki | Office hours | 029-227-1133 Website |
| Lawyer | Ryugasaki (Bar Association Legal Consultation Center) | Japanese | Ryugasaki, Ibaraki | Office hours | 029-821-0122 Website |
| Lawyer | Kashima (Bar Association Legal Consultation Center) | Japanese | Kashima, Ibaraki | Office hours | 029-227-1133 Website |
| Traffic accident consultation | Chūō Traffic Accident Consultation | Japanese | Mito, Ibaraki | Office hours | 029-225-2803 ext.2370 |
| Traffic accident consultation | Rokko Traffic Accident Consultation | Japanese | Hokota, Ibaraki | Office hours | 029-13-4111 ext.211 |
| Traffic accident consultation | Kennan Traffic Accident Consultation | Japanese | Tsuchiura, Ibaraki | Office hours | 029-822-8511 ext.521 |
| Traffic accident consultation | Kensei Traffic Accident Consultation | Japanese | Shimodate, Ibaraki | Office hours | 029-624-2211 ext.218 |
| Human Rights | Relief Center for Human Rights | English | Tōkyō | Office hours | 03-3581-2302 |
| Human Rights | Human Rights Consultation Center | Japanese | Ibaraki | Mon-Fri 8:30-17:00 |
029-227-9920 |
| Refugees | JAR/UNHCR Refugee Hotline for Asylum Seekers and Refugees | English | Tōkyō | Office hours | 012-0477-472 03 5379 6003 Website |
| Police | Consultation Service for Foreign Nationals (Metropolitan Police Dept.) | English Chinese Korean Thai Tagalog Spanish Portuguese |
Tōkyō | Mon-Fri 8:30-17:15 |
03-3503-8484 Website |
| Crime | Counseling Service for Foreigners |
English Chinese Korean Thai Tagalog Spanish Persian |
Tōkyō | Mon-Fri 8:30-17:15 |
03-3503-8484 |
| Crime | Ibaraki Prefectural Police General Information Center | Japanese | Ibaraki | Office hours | 029-301-9110. |
| Crime | Deceptive business practices Consultation Center Hotline | Japanese | Ibaraki | Mon-Fri 8:30-17:15 |
029-301-7379 |
| Crime | Center for the Eradication of Violent Crimes | Japanese | Ibaraki | Mon-Fri 8:30-17:15 |
029-228-0893 |
| Crime | Mito Victims Support Center | Japanese | Mito, Ibaraki | Wed, Fri 10:00-13:00 14:00-17:00 |
029-232-2736 |
Labor advice
| Category | Name | Languages | Location | Availability | Contact information |
|---|---|---|---|---|---|
| Labor | Tōkyō Metropolitan Labor Consultation Center | English | Tōkyō | Mon-Fri 14:00-16:00 |
03-5211-2346 Website |
| Job search | Employment Service Center for Foreigners | English Chinese |
Tōkyō | Mon-Fri 10:00-17:00 |
03-3586-8609 |
| Tax | Tōkyō Regional Taxation Bureau | English | Tōkyō | Mon-Fri 9:00-17:00 |
03-3216-6811 |
| Labor Laws | Lawyers for Foreign Laborers' Rights(LAFLR) | English Chinese Spanish |
Tōkyō | Mon-Fri 10:00-12:00, 13:00-17:00 |
03-3357-5506 |
| Labor Laws | Ibaraki Labor Standards Bureau | English Spanish |
Mito, Ibaraki | Tue, Fri 9:00-16:00 |
029-224-6211 |
Other
| Category | Name | Languages | Location | Availability | Contact information |
|---|---|---|---|---|---|
| Post | Postal Services | English | Tōkyō | 03-3560-1139 Website |
|
| Rail | JR East Info line | English, Chinese, Korean | Tōkyō | Every day 10:00-18:00 |
03-3423-0111 Website |
| Phone | NTT Information Customer Consultation Service | English | Tōkyō | Mon-Fri 9:00-17:00 |
012-036-4463 Website |
| Travel | Japan National Tourist Organization (JNTO) | English | Tōkyō | Mon-Fri 9:00-17:00 Sat 9:00-12:00 |
03-3201-3331 Website |
| License | Driver's license Information | English | Tōkyō | Office hours | 03-5463-6000 |
| Crime | Ibaraki Victim Assistance Center | Japanese | Ibaraki | 029-232-2736 Website |
|
| Crime | Ibaraki Prefectural Police Weapons Hotline | Japanese | Ibaraki | 029-291-1074 | |
| Crime | Ultra-Leftist Violence Hotline | Japanese | Ibaraki | 029-301-8110 | |
| Crime | High-tech Crime Hotline | Japanese | Ibaraki | 029-301-8109 | |
| Crime | Motorcycle Gang Hotline | Japanese | Ibaraki | 0120-375-214 | |
| Crime | Aum Cult Hotline | Japanese | Ibaraki | 0120-006024 | |
| Junk Mail | Japan Direct Marketing Association Telemarketing Complaint Hotline | Japanese | Tōkyō | 03-5651-1122 Website |
|
| Junk Mail | Japan Direct Sales Association Complaint Hotline | Japanese | Tōkyō | 03-3357-6019 Website |
|
| Food | Food Labelling Hotline | Japanese | Tōkyō | 0120-481-239 Website |
|
| Government | Government Complaint Hotline | Japanese | Tōkyō | 0570-090-110 Website |